Amazon Prime Video is among the most popular streaming services. As such, it offers a bunch of different features and settings that allow you to customize your viewer experience. Among many other things, you can easily turn on and off closed captioning CC to get subtitles for your favorite movie or series. In addition, Amazon Prime Video gives you the option to change the subtitle style and font size. However, these settings might be a bit different based on your TV set or other devices you use for Prime videos.
To preview only the movies and TV shows with subtitles, launch Prime Video, navigate to the search box, and click the magnifying lens icon. After you choose the video and subtitles, enabling CC is a walk in the park. The option appears on the far right at the bottom of the screen. Amazon Prime Video allows you to adjust the subtitles in many different ways. As said, you can change the size, style, font color, etc.
However, have in mind that some of the settings can be device-specific. This means the subtitle management is done somewhat differently on Apple TV, for example. The Subtitles window gives you one default preset and three customizable ones. Select the customizable preset you like and click on the Edit button.
The following menu allows you to tweak three subtitle features — text, background, and window. For text, you can change the size, color, edge, opacity, and font. Window and background options include opacity and color only. Once you are happy with the way a subtitle preset looks, click on the Save button and the changes will apply to all devices connected to your Amazon Prime Video. Setting up CC on your Amazon account is pretty straightforward, but it might not work for some users.
Thousands of Episodes. Live TV. Original Series.
If you experience such a problem, the smart TV settings are your first line of defense. So, find the CC button on the remote and press it to get the subtitles on the screen. The verbiage might be different but you should find the subtitles in Video Playback or maybe Display menus.Danny, I also have an issue with the YouTube channel.
Please try again later. When I hit the cancel button, I go back to my YouTube screen, press the play button again and the video starts up again. Usually it will play ok after that. This usually happens right at the beginning of a new video. I have never had this happen on my AppleTV player, just the Roku device.
My internet speed runs about to Mbps. Again, Thanks for your help. I just now checked all these channels on DVR and confirmed them all, but these are the only channels I checked. This fixed it for us: put on a recorded show in YouTube TV, press the down arrow, see the progress bar, hit down arrow again, use arrows to get to the no captions box, check it, may need to hit ok. View solution in original post. That gets the CC off the screen at that point.
Thanx a lot for the suggestion, my wife and I will be able to "shelter in place" a little more peaceful now. Good work "community". I was having the same issue, on Youtubetv.
On again off again. I just used the workaround above and the captions are gone. Thanks very much! If you could please PM the Youtube TV channel version and build, it would be most helpful in taking a look at this issue.
Thanks for the, hopefully, temporary solution. That sure makes watching reruns much less stressful. Great work, thanks for sharing! As an FYI, if you have the same issue as me.But first, you want to turn on the closed captions to get the most out of your programming. Thanks to decades of research, experimentation, and advocacy from groups and individuals, such as the National Captioning Institute and Marlee Matlinsubtitles are an easily accessible feature for millions of at-home viewers.
Whether you have cable, satellite, or one of the many online streaming services, use this easy-to-follow guide to learn how to turn on closed captions on your TV.
There are different steps depending on the brand of your TV box. Charter Spectrum: The following instructions apply to the latest Charter Spectrum guide. Click here to view instructions for older guides.
View alternate directions here if you have a stand-alone DVR or a different receiver. If you do not have a receiver or DVR from a cable or satellite provider, look to your TV settings for subtitles rather than the cable or satellite settings. Locate your TV user guide or contact customer support for help as every TV brand has different instructions for enabling closed captions.
In some cases, it may be as easy as selecting the CC button on your television remote control. Hulu: The following instructions apply to the classic Hulu experience. Click here to get instructions for turning on subtitles on other devices.
You can use the Search feature at the top of the main page to filter all video options available with subtitles. Learning how to turn on closed captions on your TV can make a world of difference in the way you enjoy your binge-worthy shows.
To find out how captions can also come in handy when using the phone, read about how CapTel captioned telephones work here. Planning to grab a bite before snuggling up to catch up on your shows?
Check out 7 tips for dining out with hearing loss here. Previous Next. A step-by-step guide for enabling subtitles to enjoy your favorite programming.
Search online for instructions. Related Posts. Communication Tools for People with Hearing Loss. How to Protect Your Hearing at Work. How to Find Hearing Loss Support.These features may include an evening off, a great TV show, and some popcorn! The situation could be quite the opposite — you may find the subtitles annoying, so you want to turn them off.
Pluto TV is available for a number of devices, and you probably have at least one of them in your home. Note that you can only use these in the U. Why are we telling you all of this?
Different devices have different settings for apps and programs they use. Therefore, the way you access caption settings depends on the device you have. Here are the instructions for the most commonly used. Before you get started, go to Settings and open Accessibility. You should see Captions somewhere in this menu, so tap to open and enable them.
You will also be able to choose the language you want the device to display the captions in, the text size, and the caption style. The easiest way to enable or disable the captions on a Roku TV is by pressing the Star button on your remote. This will open the Options menu, so you need to do the following:.
How to Turn on Closed Captions on Your TV [Infographic]
For iOS devices, this is how you turn the captioning on or off the steps are similar to the ones for Android :. The caption settings may not be exactly the same on each TV model, but you should be able to find them after you go to Settings, then choose Accessibility, and then Captions to enable or disable them.
Press the Menu button and tap a language in which you want the captions to show. Whatever device you have, the steps are easy to follow, allowing you to watch your free Pluto TV in just a few minutes.Doesn't work.
Have read virtually every single item in the help guide and the text remains on-screen no matter what I do. There should be an off setting in the menu at the location you describe. Also in addition to that location, there is a remote feature which is the asterisk button on the remote. If none of those work, when the menu shows the CC off, power cycle the box. We discovered after many calls, exchanging of box, resets, etc. Problem solved for us. Hope it helps someone else. Bottom line- 4 different locations had a closed caption option and all 4 needed to be off.
Can't get rid of on-screen text: "Closed captioning: off". Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. Posts: 1. Message 1 of 5.
TV is a 46" Sony. Have same question. Reply 0 Kudos. Platinum Contributor III. Posts: 6, Re: Can't get rid of on-screen text: "Closed captioning: off". Message 2 of 5. Gold Contributor V. Posts: 2, Message 3 of 5. Message 4 of 5. Problem: Both STB caption sections said captions off 1. TV remote's cc button. So while those 3 settings showed captions off, they were alive and well in STB mode!
Audio Description is On and I cannot seem to turn if Off?
Solution We discovered after many calls, exchanging of box, resets, etc. Message 5 of 5. Thanks a million! How-To Videos.
The following videos were produced by users like you! Browse Categories. My Fios Fios TV.Want to learn how to use the Support Forums? I can hear someone narrating the actors actions. I had never turned either On on the TV itself. TBS standard does not appear to be playing this audio narration. I checked SAP and it is not On. I toggled it On and Off a few times and it did not appear to makea difference.
I looked through any and every menu possible and I cannot see why this audio description is playing on that HD channel. I watched 2 or 3 episodes and it did it for each before I changed channels. I am in Westerly, Rhode Island. Site Search User. Forum Home More. TV Forum.
New Post. TV Forum requires membership for participation - click to join. Need more help? Get Help Via Live Chat. Support Articles. Service Center. Forum Links. Read the forum guidelines.I wonder whether this was roku or amazon doing it. Roku Community. Sign In Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Did you mean:. Labels 1.
Labels Display settings. As far as the forward and rewind issue, that's under the control of the app developers. Amazon actually changed that some time ago, but you might not have noticed. YouTube did the same, although you can still FF the old way if you hit pause first, then the right directional button.
How To Turn Closed Captioning On or Off on Amazon Prime Video
For captions on rewind, that feature should still be there under the Accessibility menu under Captions mode. RokuTannerD Level Thanks for the suggestion here. Thanks, Tanner Tanner D. Roku Community Manager. It was working and now it's not. Yes I have the menu on "always" and yes I know what I'm doing.
You might also try removing the channel from the Roku home screen, restarting the TV once more, then adding the channel back again. Tanner Tanner D. Bacon Level Thanks, Tanner Wasn't it a channel certification requirement that channels adhere to the global menu setting?
Is that no longer the case? Plex previously would play forced subtitle tracks regardless of the global setting until Roku change the certification requirement. MMariano Level 7. Really weird and can't figure out why it's doing it. Does the issue persist from there? If so, please send me a PM with your Roku account email address, the serial number from your device, and if possible, a link to a brief video clip of the behavior you are seeing.
I'll help take a closer look and provide feedback over to the channel provider. I'd also recommend following up with YouTubeTV support directly to report the issue and request any additional support they may be able to provide. ClancyCat Level 9. I love, for example, the old Charlie Chans. A new "channel" has popped up, with nearly 40 of the old Chan movies--but they appear to not have captioning. Yes, I've reset them in the main settings menu, etc.
My spouse, who is nearly stone-deaf, can't watch them with me, for obvious reasons. I see no way at all to reach out to that "channel" to request same. There seem to be dozens?
Related Topics. How do I remove the Closed Caption setting on my device?